Apps · StayFit · Support

Support

Need help with StayFit? Email contact@stayfit-app.com — usually a same-day reply.

FAQ

Do I need an account?

No. Tap "Continue without an account" and everything stays on your phone. Signing in with Apple or Google adds sync across devices, friends and the leaderboard.

How is my daily calorie budget calculated?

From the Mifflin-St Jeor formula using your height, weight, age and sex, multiplied by your activity level, then adjusted for your goal (lose fat, maintain, gain muscle). Food spends the budget; steps and workouts earn part of it back.

Why does a day I did not log show no bar?

By design. A day where you logged nothing is not a zero-calorie day, so it is left out of the charts and the averages instead of dragging them down.

How do I log food fastest?

Pick the meal at the top, then choose Photo, Scan (barcode), Describe (type it in plain words) or kcal. Quick adds below log a preset food in one tap. Set the portion afterwards and the calories and macros scale automatically.

Where do my progress photos go?

Nowhere. They stay in the App's private storage on your phone, are never uploaded, and are deleted when you delete the App.

Does StayFit read Apple Health / Health Connect?

Only if you allow it, and only to read steps, active energy and workouts so your burn is credited. StayFit never writes to Health, and you can revoke the permission in your system settings.

What does Premium unlock?

Unlimited AI food logging (Free includes 5 AI logs a day), progress insights and CSV export, the evolution video, and multiple programmes. Calorie tracking, barcode scanning and manual entry are always free.

How do I cancel Premium?

Subscriptions are billed by Apple or Google, so cancel in your Apple Account → Subscriptions, or in Google Play → Payments & subscriptions. Cancelling before the trial ends costs nothing.

How do I delete my account and data?

Profile → Delete my account. It erases your account and its data from our database. Or email us and we will do it for you.

Something is wrong / a food is missing.

Email contact@stayfit-app.com with what you did and a screenshot if you have one. Food data comes from the public Open Food Facts database, which anyone can correct.