Need help with Introva? Email goloio32@gmail.com, usually a same-day reply.
Introva accepts up to 500 accounts so the weekly AI report can run reliably on the infrastructure we operate. Once the cap is reached, new sign-ups join the waitlist and are let in as capacity frees up. You will get a notification on your phone (and a personal email from us) as soon as your spot opens.
Your entries for the week are processed once a week and your report is ready shortly after. You can read every past report in the App at any time.
In the App, go to Settings, Download my data.
In the App, go to Settings, Delete my data, or Settings, Delete my account. Both ask you to confirm your identity first.
No. Introva is a paid app: you pay once when you download it, at the price the store shows you. Nothing renews and there is nothing to cancel. Everything is included, there is no in-app purchase.
No. Install Introva from the App Store or Google Play with the same account you bought it with; the store remembers the purchase. Sign in with the same Apple or Google account and your journal and reports come back.
Refunds are handled by Apple under the App Store terms, not by us directly. Request one from reportaproblem.apple.com with the Apple ID you bought with.
No. Introva is a journaling and self-reflection tool, not therapy or medical advice. See our Terms for details.